Q: Where are you located? 
A: Currently we are online only while we get our mobile RV ready for travel! 

Q: How much is shipping?
A: We offer flat rate shipping of $6 anywhere in the US. Orders of $100+ will ship free! 

Q: When will my items ship?
A: Items will typically ship on a daily basis. However, there may be times (you know, Minnesota winters) where we can't get them shipping immediately. No worries- we guarantee that your items will ship within 3 days of a paid invoice! *Pre-sale items will ship as soon as they arrive but you will know ahead of time if the item is pre-sale.  

Q: What if I want to cancel my order before it ships?
A: We understand you change your mind at times. However, if you need to cancel an order before it ships, we can refund your order, minus the processing fees. These fees do not go back into our pocket. These are fees that we, Sistique, are not able to recoup from our ecommerce provider. 

Q: What if my item is defective? 
A: Please see our Return Policy

Q: What if my item does not fit?
A: Please see our Return Policy

If you have any other questions, feel free to post them on our page or email us at sistique3@gmail.com.